Shipping Policy
Shipping is calculated on a stone by stone (or parcel) basis with options given to the customer.
Processing & Delivery
We take great care in packaging and shipping every order to ensure your gemstones arrive safely. Orders are processed within [X] business days, and shipping times vary depending on your location and chosen delivery method. Standard delivery typically takes [X–X] business days, while expedited options are available for faster shipping. Custom or personalized pieces may require additional processing time, and we’ll keep you updated every step of the way.
Shipping Costs & Tracking
Shipping rates are calculated at checkout based on your location and selected shipping option. We partner with trusted carriers to ensure reliable delivery. Once your order is shipped, you’ll receive a tracking number via email so you can follow its progress. Please double-check your shipping details at checkout, as we cannot be responsible for delays caused by incorrect addresses.
International Shipping & Support
We proudly ship worldwide! Please note that international orders may be subject to customs fees, duties, or taxes, which are the buyer’s responsibility. Delivery times vary based on customs processing in your country. If your package is delayed or lost in transit, reach out to us at [Your Contact Email], and we’ll do our best to assist you.
If you have any questions about shipping, feel free to contact us we’re here to help!